Quality
Checked by hand, every time.
Every instrument is inspected for finish, function and tolerance before it leaves us — so what arrives is ready for theatre.
From supplier to theatre
- 1SourcedInstruments in surgical-grade stainless steel from established instrument makers.
- 2InspectedFinish, alignment, ratchets, tips and cutting edges checked by hand.
- 3Packed & labelledTips protected and every item labelled with its catalogue code.
- 4TraceableRecords kept so each order can be traced back to its source.
Standards you can rely on
Instruments that fail any check are set aside — they never reach your stores.
Hardened martensitic steel for jaws and blades; austenitic steel for retractors and handles.
Each instrument is opened, closed and checked against its pattern before packing.
Catalogue code on every item, so reorders and records stay simple.
Faults in materials or manufacture are repaired or replaced — see Returns & Warranty.
Certificates & documents
Questions
Quality questions
Can’t find your answer? Call or email us — we’re happy to help.
What grade of steel are your instruments made from?
Surgical-grade stainless steel: hardened martensitic steel for cutting edges and jaws, and austenitic steel where flexibility matters, such as retractors and handles.
What do you check before an instrument is dispatched?
Each instrument is opened, closed and checked by hand for finish, alignment, ratchet action, tips and cutting edges against its pattern. Anything that fails is set aside.
Can you supply certificates of conformity?
Yes. Certificates and conformity information are available for the instruments on your order — ask when you request a quote.
How should the instruments be cleaned and sterilised?
Follow your decontamination procedures and the manufacturer’s reprocessing instructions, which we can supply on request. Our article on instrument care covers the essentials.
What happens if an instrument develops a fault?
Faults in materials or manufacture are repaired or replaced. See our Returns & Warranty page for the details, or contact us with the code and a description of the fault.
Planning an order or a new set?
Send your list — names, codes or a full tray — and we’ll reply with availability and pricing.